NEED LAY-AWAY CALL US @404-519-9236
You can put your trust in The Perfect Sk8's. We provide personal service and exceptional quality. Offering a Complete line of Skates , Skate Boots , Plates and Complete Skate packages. We have been in business for the nearly 10 years. Our unparalleled service, competitive prices, and overall value are why our loyal customers won't go anywhere else. We look forward to serving you!
Our contact information
By email: firstname.lastname@example.org
404-519-9236 (between 8 a.m. and 6 p.m. EST)
We appreciate you choosing to shop at Theperfectsk8s.com. As a valued customer, any input that you give to improve the quality of our customer service will be appreciated. Please forward any comments by email.
1.Read RETURN/EXCHANGE POLICY (below)
2.Email email@example.com to obtain an RA number
3.Return items in perfect condition at purchaser’s expense within 15 business days to:
208 Quail Run
Roswell, GA, 30076
When is the process initiated?
The return/exchange procedure (under the section RETURN/EXCHANGE PROCEDURE) must be initiated within 5 business days of the purchaser receiving the order.
NO REFUNDS ON LAYAWAY ITEMS
How are returns authorized?
NO LAYAWAY ITEMS WILL BE SHIPPED UNTIL FULL PAYMENT IS RECEIVED.
First a Return Authorization (RA) number is obtained via an email to firstname.lastname@example.org. The RA number must be placed inside the box of the returned merchandise.
What can/cannot be returned/exchanged?
Unused merchandise in the same condition as shipped and in the original box. Items cannot be returned if they are:
Custom or Upgrade boots and/or skates
Special order items
Skates which sell for $500 or more
How is shipping handled?
First, a RA number is obtained as described in the section entitled “How are returns authorized.” The purchaser is responsible for shipping and all associated charges. The item(s) must be received within 15 business days from the time the RETURN/EXCHANGE PROCEDURE is initiated at:
PERFECT SKATES 208 Quail Run Roswell Georgia, 30076
If the item is not received in perfect condition, it will be returned to the purchaser at the purchaser’s expense.
What fees apply?
A $5.00 restocking fee will be assessed for each item returned and costs over $30.00. This fee does not apply for items which cost less than $30.00.
Shipping and handling charges are based on weight. Due to length of the box large items are based on dimensional weight of 30lbs. for the first item and then incremental based on weight of each item. Orders will be shipped via UPS Ground or FED-Ex Three Day Over-night delivery is available at an extra charge. Please call us at 404-519-9236 or Email us for details. Due to human error when entering products into our database, it is possible that the shipping cost calculated by the Perfect Sk8s shopping cart system could be calculated incorrectly. Perfect Skates/ theperfectsk8s.com, is not responsible for mistakes made with regard to shipping costs when ordering online.
You will be contacted when shipping charges are different than the shipping charges applied to your order.
Your order can take from 1-7 business days to ship. In extreme cases and during congested times, such as Christmas holiday season, shipping delays can extend the shipping time. Shipping times given on all pages are estimates and not actual times. Shipping times vary depending on the departure warehouse and the destination. No stated shipping times in transit are guaranteed.
Shipping times do not include Back Orders, the time taken to process the order or build and package the product. Although we make every effort to ship in stock items the same or next business day, there are times that items can take 1-5 days to process. This extra time to process is controlled by manufacturers and the shipping warehouses and are not controlled by The Perfect Sk8's. If you need an item by a specific time, please contact us and we can give you a more accurate estimate of time to destination.